Support

Welcome to the ARIA Cybersecurity Technical Support Center!

We’re here to help with all your product questions. Below you will find answers and links to common requests. Still can’t find what you’re looking for? You can reach our support team via email at aria_support@ariacybersecurity.com or through our online support portal. Our aim is to respond as quickly as possible to resolve any issues you come across.

 

Our most active software downloads:

DBL 5.5.0 for Linux (RPM) supporting ARC Series E (10G-PCIE3-8E-2S) Adapters only

DBL 5.5.0 for Linux (TGZ) supporting ARC Series E (10G-PCIE3-8E-2S) Adapters only

DBL 5.5.0 for Windows supporting ARC Series E (10G-PCIE3-8E-2S) Adapters only

Myri10Ge-1.3.6 driver for MacOS

Myri10GE Windows Driver

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Which Products Are You Inquiring About?

 


Myricom Network Adapters

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nVoy Appliances

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Sniffer, DBL or MVA Software

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ARIA SDS

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How to Address the Most Common Requests

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FAQs, Documentation and Regulatory Compliance

The FAQs address the most common questions from our customers. Datasheets and Documentation also contain useful information for many situations.

View FAQs

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Product Evaluations

To start the ball rolling, email eval@ariacybersecurity.com. Simply let us know your application needs and product-specific interest.

 

Email Eval

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Returns or Warranty Questions

To request a RMA, please email RMA@ariacybersecurity.com with product model number, board fault and the serial number. A Support Engineer may contact you to troubleshoot the problem prior to the issuance of an RMA.

Email RMA

More Questions?

Check out our Customer Support Portal

 

  • Create and track status of support tickets


  • Download software


  • Access the knowledge base

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